In this knowledgebase article, we’re going to walk you through how to deal with issues you may encounter with Rank Math’s Analytics module depending on your setup…
How to Resolve Rank Math Analytics Related Issues?
1 Navigate to Status & Tools
To begin with, navigate to System Status in Rank Math which is located under Rank Math > Status & Tools. Perform the following checks:
- Check if the latest version of Rank Math is installed or not. If not, install and activate Rank Math to its latest stable version.
- Check if the Analytics module is active. If not, activate the Analytics module from Rank Math > Dashboard > Modules.
- Check if all the permissions are granted for Google accounts. You can skip Google AdSense permission if you do not wish to use it.
- Check if all tables are created except for Google AdSense if you choose not to use it.
2 Check the Cron Job
Cron is a technical term used for commands to run on scheduled time or at regular intervals. For example, most web servers use it to maintain the server and run scheduled tasks. A Cron job is a task itself used to schedule tasks at periodic fixed times, dates, or intervals. For example, checking for updates, deleting old comments from trash, etc.
2.1 Install WP Crontrol Plugin
To being with, install and activate WP Crontrol plugin from the plugin from Plugins > Add New section from your WordPress dashboard as shown below:
2.2 Check for WP-Cron Errors
Upon activation, navigate to Tools > Cron Events page from the WordPress dashboard to control the Cron settings.
Next, check if any WP-Cron errors prevent the WP Cron from running successfully. For example, if you notice any error located just above the Cron Events, you can find more information about the error by clicking on the More Information link and passing the same to the user.
2.3 Import New Data
If you do not see any errors and the cron jobs are running correctly, you can import new data. To do so, navigate to the Analytics section located under Rank Math > General Settings settings.
Before you import your data, please ensure that the Search Console and Analytics module are connected in the right way.
You can either connect Rank Math with Universal Analytics or GA4 property. You will be able to find GA4 properties with the suffix
-GA4 under the Property drop-down.
Next, scroll down the page and click on Delete data in the Analytics Database section. Once deleted, click on Update data manually. Your data will be fetched within a few minutes.
Next, head over to the Analytics page from Rank Math > Analytics. On this page, you can check for errors in the Search Console and ensure that the errors are not due to any plugin conflict. To do so, right-click on the page and click on Inspect Element. If the error is due to a plugin conflict, we recommend running a plugin conflict and seeing if the error goes away.
After importing the data, if you see all the data except for the search traffic, please go through our knowledgebase article on What To Do When Rank Math Analytics Shows Zero Search Traffic that’ll help you fix it easily.
However, if you still have any questions or any issues related to the analytics in Rank Math, please feel free to contact our support team, who are available 24×7 and will help you in the best possible way.